Archive for August, 2014

Mobile Device not connected to Exchange 2013

August 11, 2014 Leave a comment

One of my client upgrade from Exchange 2007 to Exchange 2013, we have already build exchange 2013 for 1 Mailbox and 1 CAS.

Some Mailbox has been moving to New Exchange 2013, users can open their Email using Microsoft Outlook and Office Web Apps.

but if their open using mobile device, the device get something error:

Cannot Get Mail, The connection to the server failed."

the solution is simple you only enable inherited permission security on Active Directory like picture below:


Categories: Exchange

How to assign a private key to a new certificate after you use the Certificates snap-in to delete the original certificate in Internet Information Services

August 6, 2014 7 comments

To assign the existing private key to a new certificate, you must use the Microsoft Windows Server 2003 version of Certutil.exe. To do this, follow these steps:

  1. Log on to the computer that issued the certificate request by using an account that has administrative permissions.
  2. Click Start, click Run, type mmc, and then click OK.
  3. On the File menu, click Add/Remove Snap-in.
  4. In the Add/Remove Snap-in dialog box, click Add.
  5. Click Certificates, and then click Add.
  6. In the Certificates snap-in dialog box, click Computer account, and then click Next.
  7. In the Select Computer dialog box, click Local computer: (the computer this console is running on), and then clickFinish.
  8. Click Close, and then click OK.
  9. In the Certificates snap-in, expand Certificates, right-click the Personal folder, point to All Tasks, and then click Import.
  10. On the Welcome to the Certificate Import Wizard page, click Next.
  11. On the File to Import page, click Browse.
  12. In the Open dialog box, click the new certificate, click Open, and then click Next.
  13. On the Certificate Store page, click Place all certificates in the following store, and then click Browse.
  14. In the Select Certificate Store dialog box, click Personal, click OK, click Next, and then click Finish.
  15. In the Certificates snap-in, double-click the imported certificate that is in the Personal folder.
  16. In the Certificate dialog box, click the Details tab.
  17. Click Serial Number in the Field column of the Details tab, highlight the serial number, and then write down the serial number.
  18. Click Start, click Run, type cmd, and then click OK.
  19. At the command prompt, type the following:
    certutil -repairstore my "SerialNumber"
    SerialNumber is the serial number that you wrote down in step 17.
  20. In the Certificates snap-in, right-click Certificates, and then click Refresh.
    The certificate now has an associated private key.

You can now use the IIS MMC to assign the recovered keyset (certificate) to the Web site that you want.



Categories: Lync

Content Index status of all or most of the mailbox databases in the environment shows "Failed"

August 6, 2014 Leave a comment

The state of Microsoft Exchange Server 2013 content indexes is displayed as "Failed" by Get-MailboxDatabaseCopyStatus, and the associated error message indicates an internal error that occurs with the database or its index (Refer the following screen shot).


To resolve the issue, do the following:

  1. Create a new Active Directory group that is named "ContentSubmitters" and then grant Admistrators and NetworkService full access to the group. This is a dummy group and should be used as a placeholder only. You might want to add a description so that the group is not removed.
  2. Force or wait for Active Directory replication.
  3. Stop the following services:
    • Microsoft Exchange Search
    • Microsoft Exchange Search Host Controller
  4. Browse to where the database files are located on the disk. Along with the database file, you will see a folder with a long string as the name. It will have three sub-folders as well. Delete the main folder along with the sub-folders. This is the folder where the index is stored.


5.  Start the Microsoft Exchange Search and Microsoft Exchange Search Host Controller service. Run Start-Service MSExchangeFastSearch and Start-Service HostControllerService if you are into Shell. Give it a minute and a new folder will be created and a new index will be built.

6. check Mailbox database copy status again to verify database healthy




Categories: Exchange